Most standard repairs like virus removal, software issues, and hardware upgrades are completed within 24-48 hours. Screen replacements and motherboard repairs may take 2-3 days depending on part availability. We offer express service for urgent repairs — just let us know your timeline.
Yes! We provide on-site visit services across Colombo and surrounding areas. Our technicians can come to your home or office for repairs, network setups, and IT support. A nominal call-out fee applies based on your location, which is waived for confirmed major repairs.
We repair all major brands including Dell, HP, Lenovo, ASUS, Acer, Apple MacBooks, MSI, and more. Our technicians are trained to work on both Windows and macOS systems, as well as various Linux distributions.
Absolutely! All our repair services come with a 30-day service warranty on labor and parts replaced. If the same issue recurs within the warranty period, we'll fix it at no additional cost. Certain parts may have extended manufacturer warranties.
We provide comprehensive cybersecurity solutions including network security audits, firewall configuration, antivirus/anti-malware deployment, data backup and recovery, employee security training, and ongoing threat monitoring. Contact us for a customized security assessment.
Yes! We specialize in network setup and ELV system integration — from basic home Wi-Fi to complex office networks with multiple access points, switches, VLANs, and security cameras. We also install PABX systems, intercoms, and access control systems.
Our regular support hours are Monday to Saturday, 8:30 AM to 6:30 PM. We also offer on-call support until 9:30 PM daily for urgent tech issues. You can reach us by phone or WhatsApp during these hours.
Our pricing varies depending on the issue. Basic diagnostics start at LKR 1,500 (waived if you proceed with the repair). Software repairs typically range from LKR 2,500-5,000, while hardware repairs depend on the parts needed. We provide a free estimate before starting any work, with no hidden charges.
Whether it's a quick question or a complex tech problem — our team is ready to assist you.
Reach out to us and we'll get back to you within 24 hours.
Please fill out the form below and we will get back to you as soon as possible.
Tecdex Pvt Ltd is a Sri Lanka-based technology company providing expert IT services, cybersecurity solutions, network integration, and web development for homes and businesses.